Shipping Policy

SHIPPING & DELIVERY

SHIPPING PROVIDERS

Delivery will be conducted using various courier services mainly PosLaju Malaysia or Nationwide Express, depending on the item and locations.

All delivery will be given a tracking code either via email or SMS to track your shipment.

COURIER TRACKING NUMBER

You will get the delivery tracking number after we process the order. We usually ship the order within 2-3 working days after payment confirmed. Please note that it may take up to 24 hours before your tracking code available in Poslaju’s tracking system. 

ORDER TRACKING

You can use tracking code provided and key it into the following links to track your shipment: Poslaju  or  NationwideExpress

RECEIVER’S RESPONSIBILITY

It is the customer’s responsibility to arrange a receiver for the shipment. We only ship to the correct address provided during the checkout process. It is advisable to consider having a work/office address as receiving address over residential address. Please ensure the shipping address given is correct and accurate because we won't be responsible for any inaccurate information.

SHIPPING IN MALAYSIA

  • We ship throughout Malaysia including Sabah and Sarawak.
  • The shipping cost for Peninsular Malaysia, Sabah and Sarawak are quoted based on weight or volumetric weight (whichever is higher) and will be automatically calculated during checkout.

DELIVERY DURATION

Upon confirmation of payment, delivery is usually within 5 working days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 7 business days. Our working day is Monday to Friday.

INTERNATIONAL SHIPPING

At the moment we don't provide worldwide shipping. 

 

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