Refund Policy

RETURN POLICY
 
Last updated November 18, 2019 
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original box, tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Mamakiddies
Attn: Returns
RMA #
42-3F, Jalan Setia Perdana, BE U13/BE, 40170 Setia Alam,
Shah Alam, Selangor 40170,  
Malaysia  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed. 
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a replacement parts, refund or exchange. 
 
Please Note
           
     ‚óŹ     Please contact our customer service team to decide further action on the products.
 
 
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
03-33582393 or 01110797867 
[email protected] 
 
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